Shipping policy

At Velnora Gift Shop, we aim to process and deliver your order quickly and safely.

Processing Time

• Orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and selected method.

• Standard delivery takes 3–7 business days within the U.S.

• Expedited options are available at checkout.

Order Tracking

• Once your order ships, you will receive a confirmation email with tracking details.

International Shipping

• Currently, we ship within the United States only (update this if you ship internationally).

Lost, Damaged, or Stolen Packages

• We are not responsible for packages lost or delayed by carriers.

• If your order arrives damaged, contact us within 48 hours with photos so we can assist with a replacement or claim.